We’re Here to Help

At Whiterockpay, we believe in delivering top-notch support so you can focus on growing your business. Whether you have questions about integration, need troubleshooting assistance, or want advice on optimizing your payment flow, our dedicated team is ready to assist.

Contact Us

Live Chat: Connect with a support specialist directly via real-time chat.
Email Support: Send detailed inquiries or bug reports via our email ticketing system.
Phone Support: For complex or time-sensitive issues, our experienced support agents are just a call away.

Knowledge Base & FAQs

Comprehensive Guides: Step-by-step tutorials covering account setup, integration, and more.
Common Issues: Troubleshoot typical problems like failed transactions or wallet connection errors.
Best Practices: Learn how to improve checkout UX and reduce cart abandonment.
Community Forum: Ask questions, share solutions, and keep up with platform updates.

Priority & Enterprise Support

Dedicated Account Manager: Receive personalized onboarding and proactive issue resolution.
SLA-Backed Response Times: Enjoy guaranteed response windows and expedited ticket escalation.
Custom Integrations & Consulting: Work with our solutions architects for bespoke payment workflows.