Service scope
Whiterockpay provides payment processing and payout routing to merchant wallets.
- Eligibility and onboarding
- Supported payment methods
- Payout routing rules
Merchant responsibilities
Merchants must use the platform in compliance with applicable laws and policies.
- Accurate business information
- Compliance with regulations
- Dispute and refund handling
Security and availability
We maintain security controls and uptime targets to keep payments reliable.
- Service availability
- Security practices
- Incident response